[FILLED] Senior Graphic Designer – (Yellowknife, NWT)

APPLY: http://www.bullhornreach.com/job/1970307_senior-graphic-designer-yellowknife-nt-canada

You got into advertising because of the excitment, the adventure, the creative spirits.

Well have I got an adventure for you!

Incredibly cool, well established, culturally ecclectic full service agency in Yellowknife is looking for a talented, multi faceted Senior Graphic Designer.

You are: well grounded. adventurous. talented. social. passionate about great design.

You’ve done: logos, newspaper, magazine, websites, promotions, email blasts, social media pages

You’re looking for: an agency with a wonderful culture. an opportunity to continue to hone your craft. an opportunity to work with creative clients. the adventure of a lifetime.

If you’re bold enough and talented enough and grounded. I would love to see your portfolio. Please email me a link to it and flip me your resume. Your adventure may be closer than you think.

[FILLED] Account Supervisor (CRM) – (Nashville)

This global agency is looking for several account management positions for its Nashville, TN office to work with one of their key automotive clients. Reporting to the Account Director, the incumbent is responsible for managing and delivering the annual execution of an Automotive CRM Program for a major OEM. This individual will work closely with the client at their national head office as well as with internal team members and play a pivotal role in the program delivery.

APPLY: http://www.bullhornreach.com/job/569496_account-executive-crm-nashville-tn

Duties and Responsibilities

• Grows organic new business with existing clients working closely with the Account Director as required to sell through incremental projects
• Develops consumer insight-driven creative briefs based on client/agency input
• Proactively reinforces and develops team culture and relationships between US and Canadian offices
• Ensures that all new business initiatives and client projects are completed on time and on budget, and that all agency work meets client and agency objectives
• Develops a solid understanding of the client’s business/industry and how key strategic issues impact client/agency objectives
• Learn and understand technical aspects of integrated CRM systems
• Leads and manages client projects acting as the primary interface between mid-level client contacts and various agency departments
• Leads meetings (internal and client) and delivers presentations clearly, effectively and with confidence
• Manages staff, program budgets and produces monthly status reports to review internally and with the client
• Reviews estimates/billing and approves invoices within budgets
• Evaluates copy, layout/artwork, and production materials, and makes suggested revisions prior to concepts being submitted to client
• Anticipates delays, estimates overages and addresses such with clients in a proactive manner
• Provides effective and timely communications to agency teams, clients and outside suppliers through contact reports, etc.
• Participates in ad hoc special projects as required, and other tasks as assigned

Required Skills and Competencies

• Professional and presentable with a strong business acumen
• An outstanding relationship builder with strong collaborative skills
• Post-secondary education in a relevant field, or equivalent experience, MBA is an asset
• Strong client facing skills and the ability to communicate with confidence
• Excellent MS Excel, PowerPoint, and MS Word skills
• Minimum 5 years experience working in account management, ideally in the marketing and communications field
• Experience with automotive marketing and direct mail promotions is an asset
• Experience with Social Media concepts and delivery
• In-depth experience working on multi-channel B2B and B2C CRM communications, promotions and campaigns at an intermediate to senior level in an agency environment
• Minimum 3 years experience working in a management capacity
• Experience managing client budgets, billing, and timelines
• Solutions-focused thinker
• Highly motivated and organized with an ability to work independently, under tight deadlines and shifting priorities in a fast-paced environment
• Excellent oral and written communication skills
• Analytics experience is an asset

The agency will help relocate the right candidate.
Only those candidates deemed suitable for this role will be contacted. Thanks for your interest.

[CLOSED] Account Executive (CRM) – (Nashville)

This global agency is looking for several account management positions for its Nashville, TN office to work with one of their key automotive clients. The Account Executive is responsible for the day-to-day execution of client direct mail and collateral projects. The incumbent coordinates and manages agency resources for their projects and acts as the primary day-to-day interface between mid-level client contacts and the various agency departments that are involved in project development. This position is instrumental in ensuring that projects are completed on time and within budget and that all agency work meets client/agency objectives.

APPLY: http://www.bullhornreach.com/job/569496_account-executive-crm-nashville-tn

Duties and Responsibilities

• Obtains clear client requirements for all creative and program activities including customer and internal client creative projects; program enrollment; campaign management and status reporting
• Develops consumer insight-driven creative briefs based on client and agency input
• Proactively reinforces and develops team culture and relationships between US and Canadian offices
• Presents project brief to creative team and other agency departments involved in project development
• Prioritizes and manages projects to ensure efficient team workflow
• Evaluates copy, layout and artwork, production materials and makes suggested revisions prior to concepts being submitted to client
• Works with campaign manager in developing program requirements – quantities/audience selection, samples and seeds
• Works with production manager in developing program requirements – timelines, print/production/mail/fulfillment specs, quantities, costs
• Monitors the status of work in progress (creative, production, program enrollment, fulfillment, campaign) and client budgets for assigned projects
• Anticipates delays, estimate overages and address with clients as necessary
• Reviews estimates/billing and approve invoices within budget
• Develops a solid understanding of the client’s business/industry and how key strategic issues impact client/agency objectives
• Leads meetings (internal and client) and deliver presentations clearly, effectively and with confidence
• Provides effective and timely communications to agency staff, clients, and outside suppliers through contact reports, etc.
• Participates in ad hoc special projects as required, and other tasks as assigned

Required Skills and Competencies

• Professional and presentable with a strong business acumen
• Strong client service orientation
• Excellent interpersonal skills with a strong desire to share knowledge and work in a collaborative and collegial environment
• Highly analytical and solutions-focused thinker
• Highly organized with an ability to work under tight deadlines and shifting priorities
• Post-secondary education in a relevant field, or equivalent work experience
• 3-7 years experience working in direct marketing and account management within an agency environment; automotive industry experience is an asset
• Excellent oral and written communication skills and the ability to communicate with confidence
• Strong attention to detail
• Comfortable with travel for business needs and client request
• Excellent MS Excel, PowerPoint, and MS Word skills

The agency will help relocate the right candidate.

Only those candidates deemed suitable for this role will be contacted. Thanks for your interest.

[ON HOLD] Account Director (Integrated) – (Toronto)

Wow! Great opportunity to work on a Global brand on the global stage. This person MUST be willing to travel to London (UK) for 1-2 months initially to train on this business. This role is located in Toronto, but will work closely with the London, UK office and also with the AD in Toronto. The interview process is aggressive – please reply ASAP as we’ll be setting up initial interviews in Toronto with the UK team on June 8/9.

The Account Director will lead and build an Account, Creative and Planning team responsible for the management and delivery of exemplary integrated marketing campaigns that best suit the client’s needs. The Account Director will also develop this piece of business, creating and implementing plans for expanding its scope.

Duties and Responsibilities

• Responsible for the National launch of ground breaking new merchandising for the client
• Works with the client’s Brand and Merchandising teams to develop a yearlong strategic in store brand campaign to support the national launch of a major new category to the business.
• Delivers a variety of other strategic projects such as loyalty/gifting programs, retail design briefs, customer journey analysis etc.
• Oversees the national promotional calendar campaigns and tactical programs. Identifies strategic opportunities for growth of this new piece of business, including branding & promotional opportunities .
• Develops strong partnerships with the Client & Client’s roster of agencies.
• Works with some of North America & Europe’s leading food photographers to create award winning food photography that inspires decision making.
• Responsible for  building a team in Toronto
• Develop a strong relationship with Client’s Partners (across multiple levels and multiple countries).
• Demonstrates a solid understanding of retail POS in order to apply insight and understanding to positively impact the business
• Develop strong partnerships with our core suppliers, (e.g. Digital POS)
• Leads and inspires the creative and account teams to ensure consistent, timely and excellent delivery of projects.
• Work in partnership with Planning to create insights that drive creative excellence.
• Ensures correct resources are available for ongoing projects and allocates projects according to experience.
• Provides creative and strategic marketing input to client presentations
• Represents the agency at client meetings.
• Conducts post project reviews and evaluation on all relevant projects to ascertain future project potential.
• Responsible for managing and reporting day-to-day costs of projects through effective financial planning and management.
• Identifies and leverage’s all additional revenue opportunities within existing client base.
• Identifies and leverage’s additional revenue opportunities from within Client’s supplier base.
• Works with “The Agency’s” Planners, Research Agencies, Client’s Business Intelligence Team and our Marketing Clients to drive the development of strategic initiatives within and outside of the Marketing Calendar.
• Effectively communicates across the team, maintaining a motivating and positive environment and ensuring outstanding team work.
• Is engaged in and supports the brand planning and calendar planning processes
• Works closely with New Business Team in the identification, development and implementation of proactive value-adding projects delivered for our marketing clients.
• Manages and develops direct report in line with the agency’s performance management methods.
• Plays a broader role across the client service team in coaching and development of all team members.
• Identifies and leverage’s all additional revenue opportunities within existing Client base.

Required Skills and Competencies

• 2+ years as an Account Director in an agency environment with a good understanding of the retail sector
• Post-secondary education in a relevant field, or equivalent experience
• Able to think strategically and is a solutions-focused thinker with broad industry knowledge
• Excellent presentation skills (writing and delivering)
• Good time management, people and project management skills
• Able to express ideas with clarity, confidence and logical reasoning
• Excellent team leadership and line management skills; a strong team player with a belief in coaching and team empowerment for success
• Strong communication skills
• Experience of working on large scale merchandising and photography projects is an asset
• Strong client facing skills and the ability to communicate with confidence
• Highly motivated and highly organized with an ability to work independently, under tight deadlines and shifting priorities in a fast-paced environment
• Creative thinker – with a proven track record in delivering innovation
• Knowledge of retail market
• Experience working with blue chip clients
• Strong attention to detail, consistently striving to ensure the overall quality of the company’s success
• Excellent oral and written communication skills
• Professional and presentable with a strong business acumen
• A passion for delivering great creative work, developing excellent relationships with an internal creative team and a good eye for judging creative work
• Express ideas with clarity, confidence and logical reasoning

For more information about our recruiting company we invite you to visit:  http://www.swanstaffing.com/

To see all the opportunities that we’re actively working on:  https://glennanddenise.wordpress.com/

Thanks Glenn

glenn@swanstaffing.com

[ON HOLD] Ad Agency Account Manager (Integrated) – (Toronto)

Wow! Great opportunity to work on a Global brand on the global stage. This person MUST be willing to travel to London (UK) for 1-2 months initially to train on this business. This role is located in Toronto, but will work closely with the London, UK office and also with the AD in Toronto. The interview process is aggressive – please reply ASAP as we’ll be setting up initial interviews in Toronto with the UK team on June 8/9.

Duties and Responsibilities

• Deliver exemplary integrated marketing projects, working with an Account Director and other internal teams on a wide variety of projects
• Work with the client’s Brand and Merchandising teams to develop a year-long strategic in store brand campaign to support the national launch of a major new category to the business.
• Deliver a variety of other strategic projects such as loyalty/gifting programs, retail design briefs, customer journey analysis etc.
• Manage national promotional calendar campaigns and tactical programs
• Develop strong partnerships with the Client & Client’s roster of agencies
• Work with some of North America & Europe’s leading food photographers to create award winning food photography that inspires decision making.
• Develop a strong relationship with Client Partners and represent “The Agency” in a professional manner.
• Effectively deliver day-to-day projects and ensure projects are managed effectively and completed on time, on budget and in line with strategic objectives.
• Proactively provide project status information to manager and team.
• Responsible for managing and reporting day-to-day costs of projects through effective financial planning and management.
• Identify and leverage all additional revenue opportunities within existing projects.

Required Skills and Competencies

• 4+ years in Account Management in an agency environment with a good understanding of the retail sector
• Post-secondary education in a relevant field, or equivalent experience
• Must be able to think strategically and is a solutions-focused thinker
• Appreciates great creative work and be able to judge it accordingly
• Excellent presentation skills (writing and delivering)

• Good time management, people and project management skills
• Express ideas with clarity, confidence and logical reasoning
• Outstanding promotions experience

• Strong client facing skills and the ability to communicate with confidence

• Highly motivated and highly organized with an ability to work independently, under tight deadlines and shifting priorities in a fast-paced environment

• Solid consumer account experience
• Knowledge of retail market
• Experience of working in a below the line agency environment
• Experience working with blue chip clients
• Excellent interpersonal skills with a strong desire to share knowledge and work in a collaborative and collegial environment
• Strong attention to detail, consistently striving to ensure the overall quality of the company’s success
• Excellent oral and written communication skills
• Professional and presentable with a strong business acumen

For more information about our recruiting company we invite you to visit:  http://www.swanstaffing.com/

To see all the opportunities that we’re actively working on:  https://glennanddenise.wordpress.com/

Thanks Glenn

glenn@swanstaffing.com

Account Executive – Sales – FILLED

BASIC PURPOSE:

This position is responsible for new business development, expanding current account business, and managing existing relationships for Canada.  The territory is an assigned account portfolio of roughly 50 Fortune 1,000 accounts.  The products include all the  prepaid cards for business-to-business and business to consumer applications.  These applications include sales incentives, employee reward/recognition programs, and consumer promotions (ie: loyalty and rebate marketing programs).  The position requires the ability to be both a hunter and farmer with the 3-pronged strategy of retention (20%), penetration (40%) and acquisition (40%).  The candidate must have a consultative/strategic approach to selling solutions to sales, marketing, and human resource executives.  A key responsibility of the position is to penetrate accounts to the senior executives (economic buyers) of Fortune 1,000 clients.  This position would sell nationally, but will most likely be located in Montreal, Calgary or Toronto as a remote office home base.  The ideal candidate will be bilingual.

SCOPE:  No direct budget or supervisory responsibilities.

REPORTING & WORKING RELATIONSHIPS: Reports to the Regional Vice President.  Works closely with various  internal support teams including Marketing, Client Services, Operations, and Finance departments.  Position requires developing close working relationships with client contacts.

PRIMARY RESPONSIBILITIES & STANDARDS: % of

Time

Sell new business and achieve growth – oriented quotas.  Strategically assess client business issues and sell  solutions that help the client achieve their objectives.  Prospect aggressively to meet economic buyers at Fortune 1,000 clients.	50%
Develops territory and account strategies to retain, penetrate, and acquire accounts.	15%
Manage complex sales environments utilizing excellent presentation and negotiation skills.	10%
Strong communication and collaboration skills required to work with manager and internal organization to effectively develop solutions to meet customer needs/demands	10%
Develop solid relationships with clients at various levels within the client organization.	5%
Achieve strong customer satisfaction scores from clients	5%
Provide strong administration skills including utilizing the SalesNet online management tool to report sales/client activity	5%
All other duties as assigned

Total      100%

QUALIFICATIONS REQUIRED (minimum needed to begin in the job)

Bachelor’s degree required;

Experience working for Fortune 1000 company in sales capacity

Minimum 5 years sales experience selling to Fortune 500 companies

Minimum 2 years experience selling marketing services/incentives/stored value products

Experience in solution based selling to sales, marketing, and human resource executives

Proficient in MS Office Suite

Ability to travel 30-40% of time with overnight travel approximately 10%

Proven and documented track record of sales success (top quartile performer)

Experienced with sales automation software such as SalesNet or SalesForce.com

Excellent interpersonal skills

Exceptional oral and written communication skills

Please send resume in confidence to glenn@swanstaffing.com

Senior Account Manager – Toronto

The Senior Account Manager is a seasoned marketing professional with a strong desire to work in a highly dynamic organization. The incumbent will interface effectively with the technology and analytics departments to design proposals ensuring client satisfaction.  He/she provides leadership on all matters related to the management of our clients’ programs and campaigns.  He/she builds and maintains collegial work relationships with a broad group of internal stakeholders while ensuring that accounts are profitable and meet our gross margin targets. 

Duties and Responsibilities

• Acts as a people manager for the DDD dealer support department. Supervises work, completes performance reviews, sets goals and actively mentors and motivates 
• Models behaviour that is in line with our core values, setting and example in terms of work commitment, collegial behaviour, and knowledge sharing; demonstrates strong desire to promote success for all our employees
• Collaborates with senior members of the team in building strong professional relationships, enhancing client relationships on an on-going basis
• Works in partnership with senior stakeholders and clients to understand their vision/objectives/plans and how we can add value
• Manages and provides guidance to the technology, analytics and contact centre teams to ensure technical/database/reporting components of projects meet the clients’ needs as defined, and are profitable for the company to deliver
• Understands complex problems and provides insights and recommendations into the resolution/solution of the problem
• Understands and communicates reporting and analysis provided by the Data and Analytics Teams
• Leads and manages client projects acting as the primary interface between mid to high-level client contacts and various agency departments
• Leads and manages all client proposals
• Works effectively with departments such as Project Management, Production, Creative, Studio, Contact Centre, Technology and Data & Analytics
• Manages agency/client relationship ensuring client satisfaction by conceiving, planning, designing and executing innovative solutions to client issues
• Develops a solid understanding of the client’s business/industry and how key strategic issues impact client/agency objectives
• Properly resources projects to successfully meet client needs, ensuring programs are delivered in a profitable manner taking into consideration strategy, time and budget with positive results
• Prioritizes and manages projects across the agency to ensure efficient team workflow
• Provides senior stakeholders with project progress reports and status reports as requested
• Manages program budgets and produces monthly status reports to review internally, and with the client; reviews estimates/billing and approve invoices within budgets
• Collaborates with senior stakeholders in growing organic new business with existing clients
• Leads meetings (internal and client) and delivers presentations clearly, effectively and with confidence
• Ensures that all new business initiatives and client projects are completed on time and on budget and that all agency work meets client and agency objectives
• Participates in ad hoc special projects as required, and other tasks as assigned

Required Skills and Competencies

• Post-secondary education in a relevant field, or equivalent work experience ideally in the marketing and communications field; MBA and/or PMP certification is an asset
• Minimum 5-7 years experience, working in account management within an agency environment on national consumer promotions and/or direct/database marketing
• Minimum 2-3 years experience working in a supervisory or leadership capacity
• Experience working with Analytical/Data management groups
• Experience clearly documenting and communicating analytics requests and reporting requirements to internal Analytics and Data teams
• An outstanding relationship builder with strong collaborative skills
• Superior knowledge of  service retention programs and reporting
• Must be able to think strategically and work autonomously
• A dynamic team leader & proactive decision maker with experience in a fast-paced environment
• Must be able to handle and prioritize multiple projects while adjusting to changes to satisfy client needs
• Experience managing client budgets, billing, and timelines
• Exceptional oral and written communication skills
• Highly analytical with the ability and desire to navigate ambiguity, overcome confusion and simplify complex situations
• Highly organized with an ability to work under tight deadlines and shifting priorities
• Highly professional and presentable with a strong business acumen
• Exceptional presentation skills
• Superior attention to detail
• Exceptional client service orientation and the ability to communicate with confidence
• Comfortable with travel for business needs and client requests, as required
• Superior knowledge of MS Office – Word, Excel and Outlook; Microsoft Project is an asset

Senior Project Manager – (Toronto)

Looking for a seasoned project manager with experience in promotions, interactive and direct mail for a great opportunity here in Toronto. Position will pay in the neighborhood of $80K. Looking for 5-7 years experience.

Please send resume in confidence to: glenn@swanbusinessolutions.com

Intermediate Project Manager – (FILLED)

FILLED

Looking for a project manager with 3 – 5 years experience in promotions, interactive and direct mail for a great opportunity here in Toronto. PMP would be an asset, but isn’t required.

Please send resume in confidence to: glenn@swanbusinessolutions.com

Director of Client Solutions Delivery (PM) – Toronto

The Director, Project Management leads and manages all project management aspects including stakeholder relationship management, project delivery and staff (6 Project Managers). Responsible for: ensuring projects are prioritized and completed on time, on budget and with a high degree of accuracy based on project requirements and expectations; monitoring and reporting on job estimates versus actual; executing according to agreed upon timelines, and at established quality levels; supporting expansion/refinement of client business; and enhancing efficiencies and performance of the project management process to uphold stakeholder satisfaction.

Duties and Responsibilities

Acts as a senior business leader  ensuring successful execution of client programs.

Functions as the key contact for client solutions delivery between account and functional teams, fostering strong collaborative relationships.

Manages and reviews estimates and Statements of Work and Business Requirements which define project scope

Manages project scope and ensures delivery of projects to stakeholders within the Account and Business Development teams on time, to prescribed quality to scope and to budget

Reports  on project status to management team—yellow, red, green and provides facilitation and resolution of issues

Supports team members in the resolution of any stakeholder or solutions delivery issues as required.

Ensures appropriate level of resourcing across the functional teams

Ensures Business requirements describe scope and can be easily understood by client, account team and the technical team

Holds regular client solutions status meetings with internal and external team members.

Supervises the delivery of creative and technical development (as managed by solutions delivery managers, executed by internal or vendor resources) for multi channel marketing projects which may include:

CRM programs

Interactive campaigns and promotions

Direct mail campaigns

Call centre

Email campaigns

Print promotions, collaterals and advertising

Leads some key clients solutions projects as required.

Acts as a leader with respect to internal processes; develops and drives operations improvements.

Motivates, mentors, coaches & leads a delivery team

Oversees all project documentation generated by direct reports, such as:  project documentation, project timelines, status reports, post analysis and monthly chargeback/invoicing reporting.

Supports the Senior Vice President, Digital, Direct & Data on assigned special projects and focuses on key issues, process improvement, etc.